Announcement Regarding Abnormalities in the Spot Trading Market

Dear KAI Users,

Between May 28, 2026 and June 2, 2026, KAI's spot trading market was subjected to a malicious external attack, resulting in abnormal system operations. According to the preliminary investigation, the incident caused an estimated loss of approximately USD 5 million and led to abnormal price fluctuations across certain spot trading pairs.

 

As a result, some users experienced abnormal reductions in displayed account balances, and certain trading pairs showed irregular candlestick (K-line) data.

 

Immediately after the incident was detected, the KAI technical team activated its emergency response procedures and began a comprehensive investigation, system recovery, and security reinforcement process. Recovery efforts are currently underway.

 

KAI hereby assures all users that:

• The security of user assets remains our highest priority;

• Any affected user assets will be reviewed, corrected, and restored after the recovery process is completed;

• Abnormal spot market pricing data and K-line charts will be fully repaired and synchronized upon completion of system restoration;

• We will further strengthen our security infrastructure, enhance risk monitoring capabilities, and improve emergency response mechanisms to prevent similar incidents in the future.

 

We sincerely apologize for any inconvenience caused by this incident. We kindly ask users to remain patient and refer only to official KAI announcements for the latest updates regarding the recovery process.

 

Thank you for your understanding, support, and continued trust.

 

KAI Team

June 2, 2026