How to Withdraw Digital Currency via the Web
1.Log in to your KAI account and click on [Spot Account] → [Withdrawal]
2.Select [Withdrawal]
3.Choose the Cryptocurrency to Withdraw For example, select USAD.
4.Select the Withdrawal Type Choose [Address], then enter the withdrawal address.
You can either type it in or select it from your address book.
5.Select the Network Based on the chosen cryptocurrency and the entered address, the system
will display the supported networks and the network fee for this transaction. Please ensure that the
selected network matches the network used by the external platform. If the wrong network is selected,
your funds may be lost and unrecoverable.
6.Enter the Withdrawal Amount You can use the balance in your spot account. The system will
display the transaction fee and the final amount that the recipient will receive. Click [Withdrawal] to continue.
Once the withdrawal request is confirmed, the transfer will be processed. The confirmation time may vary depending on the current network traffic on the blockchain, so please be patient.
How to Withdraw Digital Currency via the App
1.Log in to the KAI App and tap [Assets] → [Spot]→[Withdraw]
2.Choose the Cryptocurrency to Withdraw For example, select USAD.
3.Enter the Withdrawal Address You can either type it in or select it from your address book.
4.Select the Network Based on your chosen cryptocurrency and the entered address, the system
will display the supported networks and the network fee for the transaction. Please ensure that the
selected network matches that of the external platform. If the wrong network is selected, your funds
may be lost and unrecoverable.
5.Enter the Withdrawal Amount You can use the balance in your spot account. The system will display
the transaction fee and the final amount that the recipient will receive. Tap [Withdrawal] to continue.
Once the withdrawal request is confirmed, the transfer will be processed. The confirmation time may vary depending on the current network traffic on the blockchain, so please be patient.
Please Note:
1.Compatibility with Wallet/Platform Ensure that the wallet or platform supports the network you have selected. The available network options depend on the external wallet or exchange platform's supported choices. For example, if the external platform only supports ERC20, you must select the ERC20 withdrawal network.
2.Network Consistency Make sure that the network used for withdrawal matches the target platform’s network; otherwise, you may not be able to recover your digital assets. Do not simply choose the network with the lowest fees; choose one that is compatible with the target platform. For instance, ERC20 tokens can only be sent to other ERC20 addresses. Incompatible or mismatched networks can result in loss of funds.
3.Verify Your Information Before initiating a withdrawal, be sure to double-check your address and amount. Due to the anonymous and irreversible nature of blockchain transactions, any errors in the information entered may result in the loss of your assets.
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