You can deactivate your kai.com account via the kai.com official website or app. Please note that once the account is deactivated, it cannot be restored. Once deactivated, access to the account, transaction history, or data will be unavailable. Please proceed with caution!
How do I deactivate my kai.com account via the web interface?
1.Log in to your kai.com account, click on the 'Personal Center' icon at the top of the page, and then select 'Security Center'.
2.Scroll down to 'Account Management', and then click 'Delete' on the right side of 'Delete Account'.
3.After thoroughly reviewing the terms and associated consequences of deleting your account on the current page, click the 'Delete Account' button once you are certain everything is correct.
4.Reason for Deletion.
5.Your account has been successfully deleted.
Will my personal data be deleted along with the account?
While your account may be deleted upon request, please note that kai.com retains the legal obligation to retain certain personal data for a specified period under the following circumstances: (i) as required by applicable laws such as anti-money laundering and counter-terrorism financing laws, or (ii) as necessary to exercise our rights in any future potential litigation disputes or claims. Your personal data will be completely deleted after the mandatory retention period prescribed by applicable laws.
How do I deactivate my kai.com account via the mobile app?
1.Log in to the kai.com app, click on the 'Personal Center' icon at the top left corner of the homepage, and then select 'Security Center'.
2.Under the [Account Security] option, click [Delete Account]
3.After carefully reviewing the conditions and associated consequences of deleting the account on the current page, click the 'Delete Account' button once you are certain everything is correct.
4.your account has been successfully deleted.
Will my personal data be deleted along with the account?
While your account may be deleted upon request, please note that kai.com retains the legal obligation to retain certain personal data for a specified period under the following circumstances: (i) as required by applicable laws such as anti-money laundering and counter-terrorism financing laws, or (ii) as necessary to exercise our rights in any future potential litigation disputes or claims. Your personal data will be completely deleted after the mandatory retention period prescribed by applicable laws.
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